Privacy Policy

Last Updated: August 2026

Introduction

Shanghai Atlas ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our relocation and concierge services. By using our services, you consent to the practices described in this policy.

Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Submit a consultation request or contact form (name, email address, phone number)
• Create an account or register for our services
• Purchase our products or services (billing address, payment information)
• Communicate with us via email, phone, or chat
• Participate in surveys, promotions, or events

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address, browser type, and operating system
• Pages visited, time spent, and referring URLs
• Device identifiers and mobile network information
• Cookies and similar tracking technologies (see below)

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery — To provide, maintain, and improve our relocation, property, school placement, and concierge services
• Communication — To respond to your inquiries, send service updates, and provide customer support
• Transactions — To process payments, fulfill orders, and manage your account
• Personalization — To tailor our services and recommendations to your preferences and needs
• Analytics — To understand how our website and services are used, and to improve user experience
• Marketing — To send promotional materials, newsletters, and special offers (you may opt out at any time)
• Legal Compliance — To comply with applicable laws, regulations, and legal processes

How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers — With trusted third-party vendors who assist us in operating our business (payment processors, IT services, shipping partners), under strict confidentiality agreements
• Professional Partners — With real estate agencies, schools, moving companies, and other partners necessary to fulfill your service requests, only with your explicit consent
• Legal Requirements — When required by law, court order, or governmental authority, or to protect our rights, property, or safety
• Business Transfers — In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure socket layer (SSL) technology, regular security assessments, and restricted access to personal information on a need-to-know basis. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website. We use the following types of cookies:

• Essential Cookies — Required for basic website functionality and security
• Analytics Cookies — Help us understand how visitors interact with our website
• Functional Cookies — Remember your preferences and settings
• Marketing Cookies — Used to deliver relevant advertisements and track campaign performance

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you
• Correction — Request correction of inaccurate or incomplete information
• Deletion — Request deletion of your personal information, subject to legal obligations
• Restriction — Request restriction of processing your personal information
• Portability — Request transfer of your data to another service provider
• Objection — Object to processing of your personal information for certain purposes
• Withdraw Consent — Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information. If you believe we may have information from or about a child, please contact us immediately.

International Data Transfers

As a global relocation service provider, we may transfer your personal information to countries outside your jurisdiction, including countries that may have different data protection laws. We ensure that such transfers comply with applicable data protection regulations and that appropriate safeguards are in place to protect your information.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: koojasmyn@gmail.com
Address: Shanghai, China
Response Time: Within 30 business days

This Privacy Policy was last updated in August 2026 and is effective as of the date posted above.